Posts Tagged ‘difficult people’

Dealing with Difficult People

June 24, 2016

Let’s face it. We all encounter people who are challenging, negative, and even aggressive. Whether it’s a family member, friend, coworker or neighbor, being able to differentiate between difficult personalities is helpful. When we better understand them, it frees us to not take things personally. We can also help create a safe and productive environment for others.

THE NEXT STEP

Some of the more dominant challenging personality traits include people who are hostile, narcissistic, passive-aggressive, or negative. Knowing how to handle and react to difficult personality traits is beneficial in all environments. Here are some helpful tips to deal with all difficult personality styles.

  • Address concerns – Don’t ignore problems and pretend they don’t exist. Chances are the challenges will only grow. The responsible thing is to address the person and the issue.
  • Express compassion – Remember you probably don’t have the whole picture of someone’s life. You may not know all that’s happened in the individual’s background, their mental health, or the past crises they may have faced. Empathize and express compassion.
  • Assess reactions – Consider your own emotions. If you’re having a particularly stressful day and can’t seem to remain calm, it’s not the right time to address issues with a difficult person. Staying calm and neutral is the best way to approach and deal with challenging people.
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